Privacy Policy

Draft for review. Last updated August 21, 2026.

Beach Folk Pottery respects your privacy. This policy explains what information we collect through this website, why we collect it, how it is used and the choices available to you.

Information we collect

• Order information: name, billing and delivery address, email, phone number, products ordered, order notes and transaction status.
• Account information: login and profile details if you choose to create an account.
• Inquiry information: information submitted through contact or commission forms, including reference files you choose to upload.
• Technical information: IP address, browser and device information, cookies and basic site-usage information used for security and operation.

How we use information

• Process, confirm and fulfill orders.
• Arrange payment, pickup, delivery, returns and customer support.
• Respond to questions and commission inquiries.
• Maintain accounts, prevent fraud and protect the website.
• Meet accounting, tax and other legal obligations.
• Improve the website and understand how it is used.

Payments

Interac e-Transfer payments are completed outside this website. We record payment status and order details but do not collect online-banking credentials. If additional payment services are added later, their privacy terms will also apply.

Who receives information

Information is shared only as reasonably necessary with service providers that support website hosting, WooCommerce, email delivery, spam prevention, payment processing, accounting, pickup or delivery, and professional or legal compliance. We do not sell personal information.

Cookies

The website uses essential cookies for functions such as the shopping cart, checkout, account login, preferences and security. Optional analytics or marketing cookies will only be used where configured and permitted.

Retention

We retain order and customer-service records for as long as reasonably necessary to provide services and satisfy tax, accounting, warranty, dispute-resolution and legal requirements. Inquiry files that do not lead to a project may be removed when no longer needed.

Your choices and rights

You may request access to or correction of your personal information and may ask questions about its use. You may also request deletion where retention is not required by law or for an active transaction.

Security

Reasonable administrative and technical safeguards are used to protect information. No internet transmission or storage system can be guaranteed completely secure.

Contact and updates

Privacy questions or requests may be sent to [PUBLIC EMAIL]. This policy may be updated when services, legal requirements or website features change.